Erly boarding should not be a self-check-in and should not start with a 1.5-hour delay. The yacht should be in "fully" ready-to-use condition – the defects had been known for at least 2-3 weeks at handover (according to the technician). If a repair is not possible, a comparable vessel should be offered as an alternative (it was the off-season and there were plenty of boats available). Overall, very disappointing. ----------------------------------------------------------- 1) All electric toilets are either not working or only working very limitedly. The sewage backs up and constantly flows back into the toilets. We are constantly surrounded by a foul odor. 2) We received a half-used and an empty gas cylinder. Only after insistence was a new cylinder provided. 3) The "drinking water" in the water tanks smells unpleasant and has a brown tint. The water is certainly not suitable for drinking. 4) The mattresses are completely worn out and flat – this is not the original equipment. I'm certainly used to a lot, but not to feeling the bed frame through the mattresses. 5) The wastewater system also smells unbearably bad. It's impossible to tolerate without a plug in the drain. 6) The GPS plotter and navigation system don't work. Navigation is done with maps and a 5.1-inch display, as well as using a mobile phone. This is described differently in the brochure. 7) Early boarding at 1 p.m. was done independently and without any briefing. A staff member didn't arrive until 2:20 p.m. to complete the handover. Staff tried to repair the navigation system and GPS until 1:45 p.m. – unfortunately without success. 8) Sewage is partially coming back up in the shower drain. 9) Some of the interior furniture is broken and unusable, as it would be further damaged.

The sailing yacht "Alyss" is advertised as a new boat, but it's definitely several years old, or rather, it's simply been repainted, with a few new features (engine, bimini, etc.) installed. Definitely a reason to demand a refund, as this is a misrepresentation of the facts. The price-performance ratio is completely wrong – frankly, it's even a total liberty to charge such a weekly rental. The flat rate of €625 is also completely exorbitant for such poor service. There was no air conditioning, the inverter didn't work, the shore power didn't work, the bow thruster failed due to an electronic error, the meter markers on the anchor chain were well-intentioned but were applied incorrectly and misleadingly, the entire masthead wobbled for some reason, and the "fixed" part of the masthead kept rotating. Once, while sailing, the entire navigation system failed, so I had to turn both main switches to "OFF" to restart the entire system. The original description also mentioned an electronic winch and a teak cockpit, but these weren't there. All the onboard electronics were installed very amateurishly, and there are definitely too few staff available for check-in. Even though we paid €375 for early boarding, we couldn't leave until around 5:00 PM because the staff were simply overwhelmed and didn't have time. In any case, I can't recommend this boat or this charter company!