WA
WALTER
Switzerland
July 2022
6 OK
the trip, the service
it is unacceptable that it was agreed that things like jetski are included or that all drinks are covered by the drink package and then an invoice is presented for additional drinks and jetski should be paid extra. We were also very surprised to pay 2 port fees for the base, one was from the day before we arrived, and one at the end. On the arrival, we entered the boat at 4 pm and left at 4.30 pm. Why should we pay an invoice dated from the day before 4 pm until the day of our arrival at 2 pm, and we left at 4.30 pm? We wanted to return to the ACI marina only Saturday morning at 8 am, but it was required to come to the marina the day before at 6 pm. What for? How can you charge things, which were supposed to be included and even not present a pricelist before?
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