Ja
Jaroslav
Czech Republic
July 2024
6 OK
Marina, its social facilities, cleanliness and the possibility to buy directly on the spot. Not to criticize, I liked the return of the ship. I liked that the charter company added everything missing on the boat based on our request. This happened very quickly and without any problems... however, the person taking over checked almost nothing... so the question is whether it is right again... to carry out the inspection so superficially.
The boat would need sail maintenance. The mainsail and gena run extremely stiff on Thelma. You will really rub yourself when packing and unpacking. There are no tools on the ship, there is one flat screwdriver, one Phillips and whistles, that's it. The most negative thing I have is the handing over of the ship. Every time you ask about anything, the transferor looks annoyed at you, doesn't want to show anything, literally looks angry... and comments on everything with the question - is it like you're on a boat for the first time? So you feel like an idiot. His argument that he has 50 ships there, that he can't hand over each one in such detail, I would understand if they were full, but at the time of our arrival, the staff was sitting on the next ship and chatting cheerfully, and no one else was taking over the ship. I guess I was lucky in the past with better companies, where it was a matter of course during the handover to raise the sails, show where everything is on the boat, start the engine, show a working bowthurster, where the water tanks, circuit breakers are switched, and show that everything works. I myself work in services and therefore I am sensitive to arrogant behavior towards customers.
Translated by Google
