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Customer reviews

Customer service is not just one of our department. It’s our entire company.

We spoil our customers. From the moment you make your booking until it’s time for you to return home - and even afterwards - our team is here just in case something goes awry. As a result, we’re honoured this year again to have been awarded the highest ratings from clients who have experienced us first-hand! Check out some of their reviews.

  • Apr 9, 2024
    Great concept and huge offer
    I like using Boataround as it adds an extra layer of security for chartering bec...
  • Apr 6, 2024
    WOW! What an amazing day we had travelling to the PhiPhi island with this crew. ...
    emily fussey
  • Mar 30, 2024
    awesome experience
  • Mar 28, 2024
    Compliments on how Boataround helped us…
    Compliments on how Boataround helped us to find the catamaran we wished for. Unf...
  • Mar 23, 2024
    Quick response to our questions.
    I was unclear about a few points in our reservation and asked for clarification....
    Tapsa Lappeenrannasta
  • Mar 22, 2024
    This is the third year I have used Boataround for my boating holidays and I am v...
  • Mar 13, 2024
    This is my second time booking a yacht with Boataround
    I first booked with Boataround for a charter from Olympic Marina in Greece, last...
    Martin Parker
  • Mar 11, 2024
    The website was easy to navigate
    The website was easy to navigate, and enabled me to select a boat at reasonable ...
    Paul Luetchford
  • Mar 8, 2024
    All perfect!!!
    All perfect!!!
    Manfred Gorfer
  • Mar 2, 2024
    Great customer service
    When I had a query over payment I was able to get straight through and get the a...
  • Feb 27, 2024
    Transparent easy to use website
    Transparent easy to use website, main information is easy to find.
  • Feb 13, 2024
    Very helpful once again
    Initial request was dealt with well and more importantly they were able to manag...
  • Feb 7, 2024
    I have used Boataround three times now…
    I have used Boataround three times now and used to use Latesail for my charters ...
  • Feb 5, 2024
    You've got great staff
    You've got great staff. Helpfull and patient. Damian is helping me for a 3 years...
  • Feb 3, 2024
    Very good great value
    Very good great value
    Derek Thomas
  • Feb 2, 2024
    Perfect Customer Service
    Great Service Team, special thanks to Alexandra, had a Problem with our booking ...
    Christoph Lindner
  • Jan 27, 2024
    Great support
    Great support, Thanks!
  • Jan 26, 2024
    Very easy booking process!
    Very easy booking process!
    Björn Franke
  • Jan 18, 2024
    Good booking experience
    Good booking experience. Website manages to guide you well among all possibiliti...
  • Jan 10, 2024
    I would heartily Recommend Boataround
    I would heartily Recommend Boataround. They are really helpful and really care a...
    Martin Neame
  • Jan 10, 2024
    Thanks a lot
    Thanks a lot - very fast response and help when needed.
  • Jan 8, 2024
    Great experience
    Doing the booking I get a very professional team, always availably. Help on the ...
    Duarte Reynolds
  • Jan 7, 2024
    Prompt replies and efficient booking,
    Prompt replies and efficient booking, Loyalty discount appreciated Competitive ...
  • Jan 3, 2024
    Great prices and excellent customer…
    Great prices and excellent customer service. I've now used this company for two ...
  • Jan 2, 2024
    Good prices and prompt service
    Good prices and prompt service
    Nigel Hart
  • Dec 30, 2023
    Very good and professional service
    Using this service for second time and very happy. All answers to my questions w...
    Arie Frenklakh
  • Dec 28, 2023
    Booking process was easy
    Booking process was easy, Max was very helpful and fast in answering questions a...
    Joachim Weissenberger
  • Dec 27, 2023
    The booking experience has been great
    The booking experience has been great. There was a bug in the system that made u...
    Jonas W
  • Dec 23, 2023
    Booking and Assistance
    Quick booking and helpful assistance at the phone. Waiting for further good expe...
    Herr Hoffmann
  • Dec 19, 2023
    Customer service spot on
    As soon as I asked for a quote for the yacht we wanted Amalia contacted me. As w...
    Judith Finlayson
  • Dec 14, 2023
    The Boataround crew
    The staff is always available by phone. I appreciate their experience and profes...
    Robert Gajda
  • Dec 13, 2023
    Fadi was very thorough and attentive…
    Fadi was very thorough and attentive and ensured every step of the process was u...
    Jim Scott