Re
Renata
Czech Republic
June 2025
10 Excellent
The behavior of the charter company staff when returning the boat. While inspecting the bottom of the boat, a diver found a piece of textile strap wrapped around the propeller (probably from the bimini clamp), which we had to retrieve somewhere at the end of the trip in the sea. He unwound this strap from the propeller within a minute without any consequences - we checked this ourselves (my colleague and I dived to the propeller). The propeller rotated freely, no remains of the textile were visible anywhere. Despite this, the charter company manager (Angelina) insisted on paying part of the 100 EUR, saying that this was the salary of the diver, who supposedly had to remove and clean the entire propeller. He tried to convince us with blurry photos in which nothing could be distinguished that a repair was necessary, of course nothing was visible either... We finally had to pay the fine - the charter company holds a deposit, the manager was adamant. In our opinion, this was all unfair - we couldn't be held responsible for a piece of trash in the sea and moreover, no damage was caused... Unfortunately, the manager's actions reminded us of the fairly common effort to make money at any cost in Croatia.... So, the charter company Angelina will never work for us again....
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