How our online booking service works?
Quick answers to the most common questions
What is a transit log?
A transit log is a small fee charged by the charter company that includes final cleaning, gas for cooking, and bed linen depending on your destination.
What sailing licence do I need?
Please always check the license needed for the yacht you would like to rent. You can find this information on the online boat profile. If you are not sure, feel free to contact us.
What if I want to pick up my yacht earlier than the charter company offers?
Many boat owners offer early check-in at an additional fee. You can find this information on the boat profile. The early check-ins usually have limited availability, so please let us know in advance to book your slot.
What is a security deposit or deposit insurance?
Similar to car rental, when chartering a boat you will be asked to leave a refundable deposit (in many cases it is possible to block the deposit fee from your credit card). This deposit will be refunded if the boat is returned without damage. Alternatively, many charter companies offer deposit insurance, which lowers or eliminate the amount of refundable deposit.
How do I pay for my booking?
Boataround offers a secure payment using a credit card. You can also pay by bank transfer or any local payment method available in your country. If these do not suit, please let us know.
I need a skipper
You can rent your sailing holiday with a professional skipper on board. Their service is usually paid extra with the price listed among the extra fees on each boat profile.
Sailing with pets is possible for an additional fee. This information is displayed on the boat profiles. Please let us know if you plan to take your pet on board.
Latest updates regarding COVID-19
Dear Sailor and Friends,
We hope that you and your families are fine.
Today we are all facing the imposed travel restrictions which came unexpectedly as a force majeure.
We communicate daily with the boat owners in the concerned areas to get the latest updates for our customers, and we hope that the situation will improve soon.
Meantime, we would like to inform you what happens with your existing reservation?
Reschedule for later
During the current Covid-19 situation and until further notice, you can reschedule your reservation for any later available term with the same boat provider. With some boat providers, you can book a different location as well. We will move your paid deposit to the new booking. If the price for another term exceeds the original dates, the difference needs to be paid. The price difference for cheaper terms will not be refunded.
Reschedule with open dates
The second option is that you get the voucher issued on the amount that you have already paid. This voucher will be valid for your future reservation with the same boat owner during the season of 2021.
We are here for your support
We are always ready to help with all the necessary communication and facilitate the reservation rescheduling at your convenience. We are deeply sorry, but in this Force majeure situation, the money refund claims can not be accepted. This also applies to Boataround guarantee program.
We wish you a lot of strength and health in next weeks!
- 8 May 2021Perfect support from Anna and…Perfect support from Anna and collegues! We are looking forward to make our boat...Family P.
- 29 Apr 2021Fast reply and very good conditionsFast reply and very good conditions Customer Service was very helpful, friendly ...Markus L.
- 19 Apr 2021Best price and service!So far best price and very good service!Nicola
- 16 Apr 2021Very cooperative in selecting the boat…Very cooperative in selecting the boat and creative in thinking up solutionsErik
- 15 Apr 2021Yet again outstanding serviceYet again outstanding service by Boataround. Cannot beat or fault their prices. ...Mark
- 12 Apr 2021My experience with Boataround was very…My experience with Boataround was very nice for now. I tried to find a boat for ...Cosmin
- 12 Apr 2021Excellent so farProfessional and very helpful staff. Quick answers to doubts and questions. So f...Andrzej
- 8 Apr 2021Great Support from Boataround.Great Support from Boataround.customer
- 8 Apr 2021Amazing Experience.Dear Boataround Team, thank for your amazing support while choosing the right y...Stefan
- 1 Apr 2021TimelyTimely, proactive.customer
- 30 Mar 2021Excellent serviceI really appreciate the help of Boataround team in finding the right boat for my...Janoš Tšonka
- 28 Mar 2021Thank You Boataround!Boataround was the right way to book boats for a bigger group! Thank you!Gabriel Banica
- 25 Mar 2021We approached Boataround for our first…We approached Boataround for our first trip on a catamaran along the coast of Cr...customer
- 24 Mar 2021The nicest customer service I have ever…The nicest customer service I have ever experienced. They have found the time to...customer
- 24 Mar 2021Excellent serviceExcellent service Especially Anna Horvath which is one of the best officer Boata...Constantin Cosma
- 24 Mar 2021Fast and open communicationFast and open communication, excellent serviceRobert
- 23 Mar 2021Personal assistance!I enjoyed a quick and very helpful personal assistance. We are looking forward t...customerZ
- 22 Mar 2021Well doneWell done, thank youEckhard Sauter
- 18 Mar 2021Very excellentVery excellentkrissie dempsey
- 16 Mar 2021Good offer, fast response! Very good job!Good offer, fast response! Very good job!Bert
- 13 Mar 2021So far so goodAmazing offers / v efficient & professional customer servicePaul Osgood
- 12 Mar 2021This is our second year and the service…This is our second year and the service level is exceptional. Fast response and ...Laurens
- 11 Mar 2021Fully professional and very high…Fully professional and very high responsiveness during booking process. Yacht b...Jarek
- 5 Mar 2021We can't wait for summer(:We are thankful Anna's quick and helpful attitude. We are returning guests at Bo...János Kötél
- 5 Mar 2021Excellent and attentive serviceExcellent and attentive service to secure the boat. I would highly recommend Boa...Mr Rees
- 3 Mar 2021Always perfectAlways perfect. Efficient and friendly staff I always recommend Boataround to ev...Sailing Munich
- 1 Mar 2021We have just rented a catamaran from…We have just rented a catamaran from Boataround : Very professional, friendly an...Patricia
- 18 Feb 2021Very proffesional approachVery proffesional approach. Thei provided us all the information very quickly.Florian