How our online booking service works?
Quick answers to the most common questions
What is a transit log?
A transit log is a small fee charged by the charter company that includes final cleaning, gas for cooking, and bed linen depending on your destination.
What sailing licence do I need?
Please always check the license needed for the yacht you would like to rent. You can find this information on the online boat profile. If you are not sure, feel free to contact us.
What if I want to pick up my yacht earlier than the charter company offers?
Many boat owners offer early check-in at an additional fee. You can find this information on the boat profile. The early check-ins usually have limited availability, so please let us know in advance to book your slot.
What is a security deposit or deposit insurance?
Similar to car rental, when chartering a boat you will be asked to leave a refundable deposit (in many cases it is possible to block the deposit fee from your credit card). This deposit will be refunded if the boat is returned without damage. Alternatively, many charter companies offer deposit insurance, which lowers or eliminate the amount of refundable deposit.
How do I pay for my booking?
Boataround offers a secure payment using a credit card. You can also pay by bank transfer or any local payment method available in your country. If these do not suit, please let us know.
I need a skipper
You can rent your sailing holiday with a professional skipper on board. Their service is usually paid extra with the price listed among the extra fees on each boat profile.
Sailing with pets is possible for an additional fee. This information is displayed on the boat profiles. Please let us know if you plan to take your pet on board.
Latest updates regarding COVID-19
Dear Sailor and Friends,
We hope that you and your families are fine.
Today we are all facing the imposed travel restrictions which came unexpectedly as a force majeure.
We communicate daily with the boat owners in the concerned areas to get the latest updates for our customers, and we hope that the situation will improve soon.
Meantime, we would like to inform you what happens with your existing reservation?
Reschedule for later
During the current Covid-19 situation and until further notice, you can reschedule your reservation for any later available term with the same boat provider. With some boat providers, you can book a different location as well. We will move your paid deposit to the new booking. If the price for another term exceeds the original dates, the difference needs to be paid. The price difference for cheaper terms will not be refunded.
Reschedule with open dates
The second option is that you get the voucher issued on the amount that you have already paid. This voucher will be valid for your future reservation with the same boat owner during the season of 2021.
We are here for your support
We are always ready to help with all the necessary communication and facilitate the reservation rescheduling at your convenience. We are deeply sorry, but in this Force majeure situation, the money refund claims can not be accepted. This also applies to Boataround guarantee program.
We wish you a lot of strength and health in next weeks!
- 24 Jul 2021100 % satisfactionPetra found a boat for us according to our ideas in half a day during our trip t...Miriam
- 23 Jul 2021Renting supportAs for the renting process, I am very pleased with the colaborators: Petra, Dami...Rox.Flore.
- 22 Jul 2021Excellent assistance, thank you, Anna!First of all, looking over different platforms at the same boat, boataround.com ...Alex
- 18 Jul 2021Best charter agent on the market:)Boataround is the best charter agent on the market - we experience convenient an...Returning customer
- 18 Jul 2021QuickQuick, friendly, informative, proactive. Lets see how I see it after the boat tr...Peter
- 13 Jul 2021Boataround reviewI started my search on Sunday morning and by early afternoon I had my reservatio...Paul
- 13 Jul 2021Great experienceThis is my third experience with Boataround in 3 years. My friends and I - we ha...Puiu Leder
- 10 Jul 2021Perfect service!Very responsive and professional staff!Erik
- 9 Jul 2021Very helpfulVery helpfulcustomer
- 8 Jul 2021flexible and helpfulflexible and helpfulcustomer
- 7 Jul 2021Spot onVery helpful and prompt responses. I highly recommendVlad
- 7 Jul 2021Easy reservation with boataround.comBoataround.com website is detailed, well designed and friendly for user. Reserva...Krzysztof
- 6 Jul 2021Great serviceGreat service. High villingness and excellent CommunicationIvana
- 5 Jul 2021Easy and straight forward bookingEasy and straight forward bookingcustomer
- 28 Jun 2021Thank you for service providedThank you for service provided, great communication with Valeria and all the tea...Customer
- 28 Jun 2021Great supportive to find the right…Great supportive to find the right boat. Good service for charter communication ...Pavel Kunert