How our online booking service works?
Quick answers to the most common questions
What is a transit log?
A transit log is a small fee charged by the charter company that includes final cleaning, gas for cooking and depending on your destination also bed linen.
What sailing licence do I need?
Please always check the license needed for the yacht you would like to rent. You can find this information on the online boat profile. If you are not sure, feel free to contact us.
What if I want to pick up my yacht earlier than the charter company offers?
Many boat owners offer early check-in at an additional fee. You can find this information on the boat profile. The early check-ins usually have limited availability, so please let us know in advance to book your slot.
What is a security deposit or deposit insurance?
Similar to car rental, when chartering a boat you will be asked to leave a refundable deposit (in many cases it is possible to block the deposit fee from your credit card). This deposit will be refunded if the boat is returned without damage. Alternatively, many charter companies offer deposit insurance, which lowers or eliminate the amount of refundable deposit.
How do I pay for my booking?
Boataround offers a secure payment using a credit card. You can also pay by bank transfer or any local payment method available in your country. If these do not suit, please let us know.
I need a skipper
You can rent your sailing holiday with a professional skipper on board. Their service is usually paid extra with the price listed among the extra fees on each boat profile.
Sailing with pets is possible for an additional fee. This information is displayed on the boat profiles. Please let us know if you plan to take your pet on board.
Latest updates regarding COVID-19
Dear Sailor and Friends,
We hope that you and your families are fine.
Today we are all facing the imposed travel restrictions which came unexpected as a force majeure.
We communicate daily with the boat owners in the concerned areas to get the latest updates for our customers and we hope that the situation will improve soon.
Meantime, we would like to inform you what happens with your existing reservation?
Reschedule for later
During the current Covid-19 situation and till the further notice, you can reschedule your reservation for any later available term with the same boat provider. With some boat providers, you can book a different location as well. Your paid deposit will be moved to the new booking. If the price for different term exceeds the original dates, the difference needs to be paid. The price difference for cheaper terms will not be refunded.
Reschedule with open dates
The second option is that you get the voucher issued on the amount that you have already paid. This voucher will be valid for your future reservation with the same boat owner during the season of 2020 or even 2021.
We are here for your support
We are here and always ready to help with all the necessary communication and facilitate the rescheduling of reservation at your convenience. We are deeply sorry but in this Force majeure situation, the money refund claims can not be accepted. This also applies for Boataround guarantee program.
We wish you a lot of strength and health in next weeks!
- 17 Sep 2020A large selection of boats at great…A large selection of boats at great prices with a responsive customer services t...Archie Hardyment
- 17 Sep 2020Booking a boat is very easy and…Booking a boat is very easy and convenient. The price is very good and we are al...customer
- 16 Sep 2020Outstanding customer supportOutstanding customer support and service. We had to cancel our booking because o...customer
- 12 Sep 2020Booked yacht in Greece in January 2020…Booked yacht in Greece in January 2020 through Boataround. Then Covid arrived an...James
- 10 Sep 2020Great service !Great service !customer
- 9 Sep 2020Great serviceGreat service, Petra did a lot for us ! Thank you very much. We come back next Y...Kees Van duin
- 4 Sep 2020Great customer serviceGreat customer service, quick reactionMatt
- 3 Sep 2020Offerred the best price for the…Offerred the best price for the selected boat. Smooth booking process with a fol...Stefan
- 1 Sep 2020Very competent adviceVery competent advice. Quick answer to questions. Very nice person. Greeting: A...customer
- 28 Aug 2020Excelent servisPetra and Jana were very helphull. Contact possible via phone, email, chat. Petr...Beti
- 27 Aug 2020Petra was excellentPetra was excellent, web site easy to use. great service Many thanks PhilPhilip Walker
- 26 Aug 2020very good servise and communicationvery good servise and communication I could only recommentcustomer
- 25 Aug 2020I was extremely satisfiedI was extremely satisfied. The boat was beautiful and the service of the employe...Jozef
- 12 Aug 2020At a difficult time (COVID-19) I found…At a difficult time (COVID-19) I found that the team went the extra mile to make...Nick
- 4 Aug 2020complete satisfaction for 5 yearscomplete satisfaction for 5 years. they always helped me with everything and to...customer
- 4 Aug 2020Very informative and helpfulVery informative and helpful, great advice and found competitive prices...Jonathan Cooke
- 27 Jul 2020All good! Very helpfull team.All good! Very helpfull team.Customer
- 20 Jul 2020Boat around turn out to be great.Boat around turn out to be great. Christina from their cs dpt was quick and help...Miltos K
- 17 Jul 2020Very helpful and friendly!Very helpful, quick and friendly staff. Pleasure to book with you!Mark Peters
- 12 Jul 2020Excellent serviceExcellent service, attentive and courteous. Petra was very helpful.C Finch
- 9 Jul 2020Outstanding customer serviceVery kind and engaging team, great communication, easy booking and wonderful cus...AR
- 8 Jul 2020I have been very impressed.I have been very impressed with Boatarounds communication and we are all looking...Dan Ridgway
- 7 Jul 2020Excellent service and customer…Excellent service and customer approach Tx s lotcustomer k Megas
- 26 Jun 2020Perfect comunication and customer…Perfect comunication and customer service. Thanxcustomer
- 18 Jun 2020Excellent serviceExcellent service, kind, and flexible.customer
- 18 Jun 2020Excellent serviceExcellent service, extremely fast, kind and professional. Have been with these f...Bobo
- 16 Jun 2020The booking until now was quick and…The booking until now was quick and smooth with perfect service. They even calle...Chris
- 15 Jun 2020Fast and competent reply and bookingFast and competent reply and bookingMartin St.