How our online booking service works?
Quick answers to the most common questions
What is a transit log?
A transit log is a small fee charged by the charter company that includes final cleaning, gas for cooking, and bed linen depending on your destination.
What sailing licence do I need?
Please always check the license needed for the yacht you would like to rent. You can find this information on the online boat profile. If you are not sure, feel free to contact us.
What if I want to pick up my yacht earlier than the charter company offers?
Many boat owners offer early check-in at an additional fee. You can find this information on the boat profile. The early check-ins usually have limited availability, so please let us know in advance to book your slot.
What is a security deposit or deposit insurance?
Similar to car rental, when chartering a boat you will be asked to leave a refundable deposit (in many cases it is possible to block the deposit fee from your credit card). This deposit will be refunded if the boat is returned without damage. Alternatively, many charter companies offer deposit insurance, which lowers or eliminate the amount of refundable deposit.
How do I pay for my booking?
Boataround offers a secure payment using a credit card. You can also pay by bank transfer or any local payment method available in your country. If these do not suit, please let us know.
I need a skipper
You can rent your sailing holiday with a professional skipper on board. Their service is usually paid extra with the price listed among the extra fees on each boat profile.
Sailing with pets is possible for an additional fee. This information is displayed on the boat profiles. Please let us know if you plan to take your pet on board.
Latest updates regarding COVID-19
Dear Sailor and Friends,
We hope that you and your families are fine.
Today we are all facing the imposed travel restrictions which came unexpectedly as a force majeure.
We communicate daily with the boat owners in the concerned areas to get the latest updates for our customers, and we hope that the situation will improve soon.
Meantime, we would like to inform you what happens with your existing reservation?
Reschedule for later
During the current Covid-19 situation and until further notice, you can reschedule your reservation for any later available term with the same boat provider. With some boat providers, you can book a different location as well. We will move your paid deposit to the new booking. If the price for another term exceeds the original dates, the difference needs to be paid. The price difference for cheaper terms will not be refunded.
Reschedule with open dates
The second option is that you get the voucher issued on the amount that you have already paid. This voucher will be valid for your future reservation with the same boat owner during the season of 2021.
We are here for your support
We are always ready to help with all the necessary communication and facilitate the reservation rescheduling at your convenience. We are deeply sorry, but in this Force majeure situation, the money refund claims can not be accepted. This also applies to Boataround guarantee program.
We wish you a lot of strength and health in next weeks!
- 18 Feb 2021Very proffesional approachVery proffesional approach. Thei provided us all the information very quickly.Florian
- 17 Feb 2021Responsive and very helpful support…Responsive and very helpful support during the booking process. Despite some com...Matthias Spinnler
- 17 Feb 2021Quick answers end very great help with…Quick answers end very great help with booking!Najla de Bakker
- 16 Feb 2021Perfect 5 stars servicesPerfect 5 stars servicescustomer
- 16 Feb 2021Just booked with BoataroundJust booked with Boataround, so straight forward.Lee Stewart
- 13 Feb 2021Love Boataround.Love Boataround. They doing a best offers on the market. Thank YouDomino Maen
- 11 Feb 2021ReliablePredictable, reliable, fastRobert
- 11 Feb 2021Excellent partnerExcellent partner. Answered quickly all my question. Recomended the best solutio...customer
- 9 Feb 2021Good ExperienceGood service, proactive professional approach.Jack Sparrow
- 4 Feb 2021It's a third time with BoataroundIt's a third time I have booked my sailing vacation with Boataround. The website...Returning customer
- 4 Feb 2021Quick and reliable serviceQuick and reliable service, ready to assist in questions regarding even tiny det...Roland
- 3 Feb 2021ExcellentExcellent, highly recommended attitude and support!Roman
- 28 Jan 2021Nice reservation service.Nice reservation service.customer
- 26 Jan 2021Quick responseQuick response, clear communication, desire to solve customer's requestscustomer
- 22 Jan 2021first Boataround experienceJust booked two yachts! Excellent service, fast response, a pleasure to deal wit...BB Belgium
- 21 Jan 2021I got answer on all my questionsI got answer on all my questions, even questions direcly posted to the owner wer...pierré frank belgium
- 21 Jan 2021Very involved TeamVery involved Team! We are booking with Boataround since the beginning. There ...Dr.med. Kiss Ovidiu
- 20 Jan 2021Did well in resolving difficult…Did well in resolving difficult situation due to Covid. Will deal with them aga...Mike Wilson
- 15 Jan 2021BrilliantBrilliant, and great service. Always on the end of a phone, and happy to help wi...simon brown
- 12 Jan 2021satisfactionThank you for the good working system, large selection of ships, your quick resp...customer
- 12 Jan 2021LydiaMany thanks to Lydia. Very friendly, helpful and professional.Markus Zach
- 11 Jan 2021Boataround.com offers a great Service.Boataround.com offers a great Service. The booking is simple and the staff is a...Customer from Germany
- 11 Jan 2021Helpful teamHelpful team, competitive pricing and all round good serviceChris Pearson
- 5 Jan 2021Great service from BoataroundGreat service from Boataround. The agents were prompt and extremely helpful. Thi...customer
- 4 Jan 2021Great serviceGreat service , nice and professional people taking care of all customer needscustomer
- 1 Jan 2021Very helpful staffVery helpful staff. A big thank you to Peter and Jana. I'll certainly be booking...customer from the UK
- 30 Dec 2020verry customer friendlyverry customer friendlycustomer
- 30 Dec 2020Great SupportWell designed homepage with a huge portfolio of ships, instant support and a ver...customer