Как работим
Как работи онлайн резервацията ни?
Бързи отговори на най-задаваните въпроси
Какво е транзитен дневник?
Транзитния дневник е малка такса, начислена от чартърната компания. Тази такса включва последното почистване, газ за готвене и, в зависимост от Вашата дестинация, допълнително спално бельо.
Трябва ли ми лиценз за ветроходство?
Моля, винаги проверявайте лиценза, необходим за яхтата, която искате да наемете. Можете да намерите тази информация в онлайн профила на лодката. Ако не сте сигурни, можете да се свържете с нас.
Възможно ли е да взема яхтата си по-рано от датата, предлагана от чартърната компания?
Много собственици на лодки предлагат ранно настаняване срещу допълнително заплащане. Можете да намерите тази информация в профила на лодката. Ранните регистрации обикновено имат ограничена наличност, така че, Ви молим да ни уведомете предварително, за да Ви запишем място.
Какво са депозитът за сигурност и депозитната застраховка?
Подобно на наемането на автомобили, когато наемате лодка, ще бъдете помолени да оставите възстановяем депозит (в много случаи е възможно да блокирате таксата за депозит от кредитната си карта). Този депозит ще бъде възстановен, ако лодката бъде върната без повреди. Алтернативно, много чартърни компании предлагат застраховка на депозит, която намалява или изцяло премахва сумата на този депозит.
Как да платя за моята резервация?
Boataround предлага сигурно плащане с кредитна карта. Също така, можете да платите по банков път или чрез други методи за плащане, налични във Вашата страна. Ако тези методи не работят, моля, уведомете ни.
Нуждая се от скипър
Можете да наемете своята ветроходна почивка с професионален капитан на борда. Тази услуга обикновено се заплаща заедно с цената, посочена при допълнителните такси, които може да намерите на профила на избраната лодка.
Домашни любимци
Плаването с домашни любимци е възможно срещу допълнително заплащане. Може да намерите тази информация в профила на лодката. Молим Ви да ни уведомите, ако планирате да вземете домашния си любимец на борда.
Застраховка при анулиране
What is boat rental cancellation insurance?
Cancellation insurance covers cases in which you suddenly must cancel your trip or rental of the boat itself.
It covers accidental events related to travel and the occurrence of COVID-19.
The cancellation insurance enables you and your crew member to cancel the reservation due to serious medical reasons, COVID-19, personal preventive quarantine, or failing to meet the health conditions for travel from their homeland (airport check, boarding a means of transport, crossing a national border, etc.).
The insurance also covers other verifiable severe reasons.
Who is insured?
You and the people travelling with you that are included in the crew list.
What is insured?
- medical problems of travellers, incl. COVID-19
- personal preventive quarantine, failure to meet the health conditions for travel
- cancellation of the boat captain due to claimable reasons
What is not insured?
- deliberate action
- chronic illnesses
- alcohol, narcotic, or psychotropic substances abuse
- mental disorders or mental illnesses
- travels to war zones
- force majeure and other inadvertent events
- smart quarantine
- widespread intervention by state power or public administration
- boat rental cancellation due to cancellation of the captain contracted by the charter company or Boataround
Where am I covered?
Anywhere, the insurance policy is not geographically restricted.
When and how do I buy the cancellation insurance?
You can buy the insurance directly on our web when booking the boat or after the booking up to 3 business days after the reservation.
In case of last-minute booking, i.e. booking less than 15 days before the departure, you have to buy the trip cancellation insurance on the day this payment is made.
When does the insurance starts and ends?
Cancellation insurance starts with the payment and is valid until the boat pick-up.
The insurance ends by the expiration of the agreed insurance period.
Where do I find the complete information about the insurance?
Please visit Boataround.com where you can find complete product information (IPID) and insurance terms and conditions.
Застраховка на депозита
Deposit Insurance for Chartered Yachts
A sail breaks, the screw touches the ground or your yacht gets a few scratches during your holiday trip. For such unforeseen events charter companies typically charge a nominal fee (deposit) which is payable in the event of damage occurring. If the charter company finds damage upon returning the yacht or boat, it will partly or fully retain the deposit. Protect yourself with our deposit insurance to avoid similar unpleasant surprises and have a carefree sailing holiday!
What is insured?
- Partial or total retention of the deposit agreed in the charter contract for damages occurring during the charter trip as a result of loss or culpable damage to the chartered yacht caused by the policyholder or his crew.
- In the event of loss of or damage to the engine or engine, gearbox, battery, alternator, and starter, the compensation will be paid if caused by ship collision, sink, fire, lightning, explosion, earthquake, seaquake, volcanic, eruption or other natural disasters, theft or robbery.
What is not insured?
- Risks against which the items are insured by the lessor and against which no deductible has been agreed in the contract.
- Deliberately caused damage.
- Damage caused by inadequate manning, defective equipment, or by the insured vehicle not being in a seaworthy or roadworthy condition.
- Damage due to construction, manufacturing, or material defects.
- Damage caused by machining, normal weather conditions, rust, oxidation, corrosion, cavitation, osmosis, aging, wear, rot, vermin, rats, mice, and the like.
Where am I covered?
This insurance product is applicable worldwide, but for cruise-related insurance policies only for the charter trip specified in the application and insurance policy.
When and how do I buy the cancellation insurance?
You can buy the insurance directly on our web when booking the boat or after the booking until the starting day of your trip.
When does the insurance starts and ends?
The insurance is valid throughout your trip, i.e. it begins with the start and ends at the end of your booked charter trip. Please note that the insurance coverage cannot begin until the premium has been paid in full.
Where do I find the full information about the insurance?
Please visit Boataround.com where you can find the complete product information (IPID) and insurance terms and conditions.