Kako deluje naša storitev spletnih rezervacij?
Hitri odgovori na najpogostejša vprašanja gostov
Kaj je transit log?
Transit log je majhna pristojbina, ki vključuje končno čiščenje, plin za kuhanje in, odvisno od vaše destinacije, tudi posteljnino.
Kakšno dovoljenje za vožnjo plovila potrebujem?
Vedno preverite, katera licenca je zahtevano za plovilo, ki ga želite najeti. Informacije o zahtevani licenci preverite na spletnem profilu plovila. Če niste prepričani, se lahko vedno obrnete na nas.
Kaj pa, če hočem svoje plovilo prevzeti prej, kot ponuja čarterska družba?
Številni lastniki plovil ponujajo zgodnjo prijavo ob 13:00 z doplačilom. Te informacije najdete na profilu plovila. Zgodnje prijave so ponavadi omejene, zato prosimo, da nas vnaprej obvestite in rezervirate svoje mesto.
Kaj je varščina ali zavarovanje pologa?
Podobno kot pri najemu avtomobila se tudi pri najemu plovila od vas zahteva, da vplačate vračljiv polog ( v mnogih primerih je možno blokirati polog iz vaše kreditne kartice). Ta polog vam bomo vrnili, če boste plovilo vrnili brez poškodb. Poleg tega številne čarterske družbe nudijo zavarovanje pologa, ki zniža ali eliminira znesek vračljivega pologa.
Kako plačam svojo rezervacijo?
Boataround ponuja varno plačevanje s kreditno kartico. Plačate lahko tudi prek bančnega nakazila ali s katerim koli drugim načinom plačila, ki je na voljo v vaši državi. Če ne najdete želenega načina plačila, nam to sporočite in poskušali vam bomo pomagati.
Potrebujem kapitana
Odločite se lahko za potovanje s profesionalnim kapitanom na krovu. Njihova storitev se običajno doplača, cena pa je navedena med dodatnimi stroški na profilu vsakega plovila.
Hišni ljubljenčki
Potovanje s hišnimi ljubljenčki je mogoče, večinoma z doplačilom. Ta podatek je vedno prikazan na profilih plovil. Obvestite nas, če nameravate na krov vzeti tudi svojega hišnega ljubljenčka.
Zavarovanje odpovedi
What is boat rental cancellation insurance?
Cancellation insurance covers cases in which you suddenly must cancel your trip or rental of the boat itself.
It covers accidental events related to travel and the occurrence of COVID-19.
The cancellation insurance enables you and your crew member to cancel the reservation due to serious medical reasons, COVID-19, personal preventive quarantine, or failing to meet the health conditions for travel from their homeland (airport check, boarding a means of transport, crossing a national border, etc.).
The insurance also covers other verifiable severe reasons.
Who is insured?
You and the people travelling with you that are included in the crew list.
What is insured?
- medical problems of travellers, incl. COVID-19
- personal preventive quarantine, failure to meet the health conditions for travel
- cancellation of the boat captain due to claimable reasons
What is not insured?
- deliberate action
- chronic illnesses
- alcohol, narcotic, or psychotropic substances abuse
- mental disorders or mental illnesses
- travels to war zones
- force majeure and other inadvertent events
- smart quarantine
- widespread intervention by state power or public administration
- boat rental cancellation due to cancellation of the captain contracted by the charter company or Boataround
Where am I covered?
Anywhere, the insurance policy is not geographically restricted.
When and how do I buy the cancellation insurance?
You can buy the insurance directly on our web when booking the boat or after the booking up to 3 business days after the reservation.
In case of last-minute booking, i.e. booking less than 15 days before the departure, you have to buy the trip cancellation insurance on the day this payment is made.
When does the insurance starts and ends?
Cancellation insurance starts with the payment and is valid until the boat pick-up.
The insurance ends by the expiration of the agreed insurance period.
Where do I find the complete information about the insurance?
Please visit Boataround.com where you can find complete product information (IPID) and insurance terms and conditions.
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