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  • Hva er en transittlogg?

    Transittlogg er et lite gebyr som inkluderer sluttrengjøring, gass til matlaging og sengetøy avhengig av din destinasjon.

  • Hvilken seilerlisens trenger jeg?

    Sjekk alltid hvilken lisens som er nødvendig for yachten du ønsker å leie. Du kan alltid finne informasjon om den nødvendige lisensen på båtprofilen på nett. Kontakt oss dersom du er usikker.

  • Hva om jeg ønsker å hente yachten min tidligere enn det charterselskapet tilbyr?

    Mange båteiere tilbyr tidlig innskjekk klokken 13:00 mot et tilleggsgebyr. Du kan finne denne informasjonen på båtprofilen. Det er vanligvis begrenset tilgjengelighet for tidlig innsjekk, så vennligst gi oss beskjed på forhånd.

  • Hva er et depositum eller depositumforsikring?

    Akkurat som med en leiebil vil du bli bedt om å betale et refunderbart depositum når du leier en båt (i mange tilfeller er det mulig å blokkere depositumsgebyret fra kredittkortet ditt). Dette depositumet vil bli refundert dersom båten leveres tilbake uten noen skader. Alternativt kan mange charterselskaper tilby en depositumsforsikring, som reduserer eller fjerner det refunderbare depositumet.

  • Hvordan betaler jeg for bestillingen min?

    Boataround tilbyr sikker betaling ved bruk av kredittkort. Du kan også betale via bankoverføring eller enhver tilgjengelig lokal betalingsmetode i ditt land. Kontakt oss dersom du ikke finner din foretrukne betalingsmetode, så skal vi prøve å hjelpe deg.

  • Jeg trenger en skipper

    Du kan leie en seilferie med en profesjonell skipper ombord. Deres tjenester koster vanligvis ekstra, og prisen finner du under tilleggene på hver båtprofil.

  • Kjæledyr

    Det er ofte mulig å ta med kjæledyr på seilturen mot et tilleggsgebyr. Denne informasjonen finner du på båtprofilene. Vennligst gi oss beskjed dersom du har tenkt å ta med kjæledyret ditt ombord.

  • Avbestillingsforsikring

    What is boat rental cancellation insurance?

    Cancellation insurance covers cases in which you suddenly must cancel your trip or rental of the boat itself.

     

    It covers accidental events related to travel and the occurrence of COVID-19.

     

    The cancellation insurance enables you and your crew member to cancel the reservation due to serious medical reasons, COVID-19, personal preventive quarantine, or failing to meet the health conditions for travel from their homeland (airport check, boarding a means of transport, crossing a national border, etc.).

     

    The insurance also covers other verifiable severe reasons.

     

    Who is insured?

    You and the people travelling with you that are included in the crew list.

     

    What is insured?

    • medical problems of travellers, incl. COVID-19
    • personal preventive quarantine, failure to meet the health conditions for travel
    • cancellation of the boat captain due to claimable reasons

     

    What is not insured?

    • deliberate action
    • chronic illnesses
    • alcohol, narcotic, or psychotropic substances abuse
    • mental disorders or mental illnesses
    • travels to war zones
    • force majeure and other inadvertent events
    • smart quarantine
    • widespread intervention by state power or public administration
    • boat rental cancellation due to cancellation of the captain contracted by the charter company or Boataround

     

    Where am I covered?

    Anywhere, the insurance policy is not geographically restricted.

     

    When and how do I buy the cancellation insurance?

    You can buy the insurance directly on our web when booking the boat or after the booking up to 3 business days after the reservation.

     

    In case of last-minute booking, i.e. booking less than 15 days before the departure, you have to buy the trip cancellation insurance on the day this payment is made.

     

    When does the insurance starts and ends?

    Cancellation insurance starts with the payment and is valid until the boat pick-up.

     

    The insurance ends by the expiration of the agreed insurance period.

     

    Where do I find the complete information about the insurance?

    Please visit Boataround.com where you can find complete product information (IPID) and insurance terms and conditions.

  • Depositumsforsikring

    Deposit Insurance for Chartered Yachts

     

    A sail breaks, the screw touches the ground or your yacht gets a few scratches during your holiday trip. For such unforeseen events charter companies typically charge a nominal fee (deposit) which is payable in the event of damage occurring. If the charter company finds damage upon returning the yacht or boat, it will partly or fully retain the deposit. Protect yourself with our deposit insurance to avoid similar unpleasant surprises and have a carefree sailing holiday!

     

    What is insured?

     

    • Partial or total retention of the deposit agreed in the charter contract for damages occurring during the charter trip as a result of loss or culpable damage to the chartered yacht caused by the policyholder or his crew.
    • In the event of loss of or damage to the engine or engine, gearbox, battery, alternator, and starter, the compensation will be paid if caused by ship collision, sink, fire, lightning, explosion, earthquake, seaquake, volcanic, eruption or other natural disasters, theft or robbery.

     

    What is not insured?

     

    • Risks against which the items are insured by the lessor and against which no deductible has been agreed in the contract.
    • Deliberately caused damage.
    • Damage caused by inadequate manning, defective equipment, or by the insured vehicle not being in a seaworthy or roadworthy condition.
    • Damage due to construction, manufacturing, or material defects.
    • Damage caused by machining, normal weather conditions, rust, oxidation, corrosion, cavitation, osmosis, aging, wear, rot, vermin, rats, mice, and the like.

     

    Where am I covered?

     

    This insurance product is applicable worldwide, but for cruise-related insurance policies only for the charter trip specified in the application and insurance policy.

     

    When and how do I buy the cancellation insurance?

     

    You can buy the insurance directly on our web when booking the boat or after the booking until the starting day of your trip.

     

    When does the insurance starts and ends?

     

    The insurance is valid throughout your trip, i.e. it begins with the start and ends at the end of your booked charter trip. Please note that the insurance coverage cannot begin until the premium has been paid in full.

     

    Where do I find the full information about the insurance?

     

    Please visit Boataround.com where you can find the complete product information (IPID) and insurance terms and conditions.

  • 29. nov. 2022
    Great customer support.
    Great customer support. Great boats selection. Reasonable prices. Comfortable we...
    Vitalycustomer
  • 29. nov. 2022
    Oceanis 40 Teneriffa
    Very good and helpful sevive
    Hannes Hauke
  • 23. nov. 2022
    One happy customer
    Petra from customer service -very nice, professional and helpful attitude! Easy ...
    Happy sailor
  • 20. nov. 2022
    Excellent booking service did a booking and you responded…
    I did a booking and you responded within 15 minutes by phone and we sort out som...
    ARNE OISTEIN FRESTAD
  • 4. nov. 2022
    Great service
    Great service, follow-up with phone calls and appropriate alternative offers - V...
    Ole Gerkensmeyer
  • 4. nov. 2022
    Easy and fast booking procedure
    the booking process was very professional. Everything was fine so far. i have n...
    Dieter
  • 2. nov. 2022
    This is the second time I have used…
    This is the second time I have used Boataround.com for our Caribbean yacht char...
    Serena Kelsey
  • 1. nov. 2022
    Very good service
    Very good service. fast response and focused on solutions. Very friendly and ove...
    joscher
  • 31. okt. 2022
    Good customer service.
    Good customer service.
    Andrew Bibik
  • 28. okt. 2022
    Excellent s/y charter support
    Excellent s/y charter support. Thank U :)
    customer
  • 28. okt. 2022
    Very pro-active people
    Very pro-active people. Sorted out our charter very efficiently, and good price...
    Jim Hutton
  • 27. okt. 2022
    Very good and quick service
    Very good and quick service
    customer
  • 24. okt. 2022
    All is OK
    All is OK, thank you
    customer
  • 22. okt. 2022
    Professional service
    The lady I spoke to, was very professional, responsible and ready to answer my q...
    Tibor Fink
  • 21. okt. 2022
    Reliable
    Reliable, fast responding and correct
    Josip
  • 19. okt. 2022
    Best.experience.ever
    Best.experience.ever
    customer