Hur vi jobbar
Så här fungerar vår bokningstjänst
Frågor? Då är du på rätt ställe.
Vad är en transit log?
En transit log är en liten avgift som inkluderar städning, gas till matlagning, samt sängkläder beroende på din destination.
Vilken seglarlicens behöver jag?
Vänligen kontrollera alltid vilken licens som krävs för den yacht som du vill hyra. Du kan alltid hitta information angående vilken licens som krävs, online i båtprofilen. Om du är osäker kan du alltid kontakta oss.
Hur fungerar det om jag vill hämta min yacht tidigare än vad charterbolaget erbjuder?
Många båtägare erbjuder tidig incheckning, kl 13.00, mot en extra avgift. Du hittar denna information på båtprofilen. Tidiga incheckningar är vanligtvis begränsade, vänligen meddela oss i förväg för att boka din plats.
Vad är en säkerhetsdeposition eller depositionsförsäkring?
I likhet med biluthyrning, när du chartrar en båt kommer du att bli ombedd att lämna en återbetalningsbar deposition (i många fall är det möjligt att reservera depositionsavgiften från ditt kreditkort). Denna deposition återbetalas när båten returneras utan skada. Alternativt erbjuder många charterfirmor depositionsförsäkring, vilket sänker eller eliminerar beloppet för den återbetalningsbara depositionen.
Hur betalar jag för min bokning?
Boataround erbjuder säker betalning genom kortbetalning. Du kan även betala via banköverföring eller övriga lokala betalningsmetoder som finns tillgängliga i ditt land. Erbjuder vi inte ditt föredragna betalningssätt, kontakta oss så ska vi försöka hjälpa dig.
Jag behöver en skipper
Du kan njuta av din seglarsemester med en professionell skipper ombord. Denna service kostar oftast extra, och priset finns listat bland extrakostnaderna i varje båtprofil.
Husdjur
Att segla med husdjur är möjligt, vanligtvis mot en extra avgift. Denna information finns alltid tillgänglig i båtprofilerna. Vänligen kontakta oss om du planerar att ta med ditt husdjur ombord.
Avbokningsförsäkring
What is boat rental cancellation insurance?
Cancellation insurance covers cases in which you suddenly must cancel your trip or rental of the boat itself.
It covers accidental events related to travel and the occurrence of COVID-19.
The cancellation insurance enables you and your crew member to cancel the reservation due to serious medical reasons, COVID-19, personal preventive quarantine, or failing to meet the health conditions for travel from their homeland (airport check, boarding a means of transport, crossing a national border, etc.).
The insurance also covers other verifiable severe reasons.
Who is insured?
You and the people travelling with you that are included in the crew list.
What is insured?
- medical problems of travellers, incl. COVID-19
- personal preventive quarantine, failure to meet the health conditions for travel
- cancellation of the boat captain due to claimable reasons
What is not insured?
- deliberate action
- chronic illnesses
- alcohol, narcotic, or psychotropic substances abuse
- mental disorders or mental illnesses
- travels to war zones
- force majeure and other inadvertent events
- smart quarantine
- widespread intervention by state power or public administration
- boat rental cancellation due to cancellation of the captain contracted by the charter company or Boataround
Where am I covered?
Anywhere, the insurance policy is not geographically restricted.
When and how do I buy the cancellation insurance?
You can buy the insurance directly on our web when booking the boat or after the booking up to 3 business days after the reservation.
In case of last-minute booking, i.e. booking less than 15 days before the departure, you have to buy the trip cancellation insurance on the day this payment is made.
When does the insurance starts and ends?
Cancellation insurance starts with the payment and is valid until the boat pick-up.
The insurance ends by the expiration of the agreed insurance period.
Where do I find the complete information about the insurance?
Please visit Boataround.com where you can find complete product information (IPID) and insurance terms and conditions.
Depositionsförsäkring
Deposit Insurance for Chartered Yachts
A sail breaks, the screw touches the ground or your yacht gets a few scratches during your holiday trip. For such unforeseen events charter companies typically charge a nominal fee (deposit) which is payable in the event of damage occurring. If the charter company finds damage upon returning the yacht or boat, it will partly or fully retain the deposit. Protect yourself with our deposit insurance to avoid similar unpleasant surprises and have a carefree sailing holiday!
What is insured?
- Partial or total retention of the deposit agreed in the charter contract for damages occurring during the charter trip as a result of loss or culpable damage to the chartered yacht caused by the policyholder or his crew.
- In the event of loss of or damage to the engine or engine, gearbox, battery, alternator, and starter, the compensation will be paid if caused by ship collision, sink, fire, lightning, explosion, earthquake, seaquake, volcanic, eruption or other natural disasters, theft or robbery.
What is not insured?
- Risks against which the items are insured by the lessor and against which no deductible has been agreed in the contract.
- Deliberately caused damage.
- Damage caused by inadequate manning, defective equipment, or by the insured vehicle not being in a seaworthy or roadworthy condition.
- Damage due to construction, manufacturing, or material defects.
- Damage caused by machining, normal weather conditions, rust, oxidation, corrosion, cavitation, osmosis, aging, wear, rot, vermin, rats, mice, and the like.
Where am I covered?
This insurance product is applicable worldwide, but for cruise-related insurance policies only for the charter trip specified in the application and insurance policy.
When and how do I buy the cancellation insurance?
You can buy the insurance directly on our web when booking the boat or after the booking until the starting day of your trip.
When does the insurance starts and ends?
The insurance is valid throughout your trip, i.e. it begins with the start and ends at the end of your booked charter trip. Please note that the insurance coverage cannot begin until the premium has been paid in full.
Where do I find the full information about the insurance?
Please visit Boataround.com where you can find the complete product information (IPID) and insurance terms and conditions.