Så här fungerar vår onlinebokningstjänst
Frågor? Du är på rätt ställe.
Vad är en transit log?
En transit log är en liten avgift vilken inkluderar slutstädning, gas för matlagning, samt sängkläder beroende på din destination.
Vilken seglarlicens behöver jag?
Vänligen kontrollera alltid vilken licens som krävs för den yacht som du skulle vilja hyra. Du kan alltid hitta informationen, angående licensen som krävs, online på båtprofilen. Du kan dessutom alltid kontakta oss om du är osäker.
Hur fungerar det om jag vill hämta min yacht tidigare än vad charterbolaget erbjuder?
Många båtägare erbjuder tidig incheckning, kl 13.00, mot en extra avgift. Du hittar denna information på båtprofilen. Antalet tillgängliga tidiga incheckningar är vanligtvis begränsade, var god meddela oss i förväg för att boka din plats.
Vad är en säkerhetsdeposition eller depositionsförsäkring?
I likhet med en biluthyrning, kommer du, när du chartrar en båt, att bli ombedd att lämna en återbetalningsbar deposition (i många fall är det möjligt att reservera depositionsavgiften från ditt kreditkort). Denna deposition återbetalas om båten returneras utan skada. Alternativt erbjuder många charterfirmor depositionsförsäkring, vilket sänker eller eliminerar beloppet för den återbetalningsbara depositionen.
Hur betalar jag för min bokning?
Boataround erbjuder säker betalning genom att använda kreditkort. Du kan även betala via banköverföring eller övriga lokala betalningsmetoder, tillgänglig i ditt land. Informera oss om du inte kunde hitta ditt föredragna betalningssätt så att vi kan försöka hjälpa till.
Jag behöver en skipper
Du kan njuta av din seglarsemester med en professionell skipper ombord. Denna service kostar oftast extra, och priset finns listat bland extrakostnaderna på varje båtprofil.
Husdjur
Segla med husdjur är möjligt, vanligtvis mot en extra avgift. Denna information finns alltid tillgänglig på båtprofilerna. Vänligen låt oss veta ifall du planerar att ta med dig ditt husdjur ombord.
Avbokningsförsäkring
What is boat rental cancellation insurance?
Cancellation insurance covers cases in which you suddenly must cancel your trip or rental of the boat itself.
It covers accidental events related to travel and the occurrence of COVID-19.
The cancellation insurance enables you and your crew member to cancel the reservation due to serious medical reasons, COVID-19, personal preventive quarantine, or failing to meet the health conditions for travel from their homeland (airport check, boarding a means of transport, crossing a national border, etc.).
The insurance also covers other verifiable severe reasons.
Who is insured?
You and the people travelling with you that are included in the crew list.
What is insured?
- medical problems of travellers, incl. COVID-19
- personal preventive quarantine, failure to meet the health conditions for travel
- cancellation of the boat captain due to claimable reasons
What is not insured?
- deliberate action
- chronic illnesses
- alcohol, narcotic, or psychotropic substances abuse
- mental disorders or mental illnesses
- travels to war zones
- force majeure and other inadvertent events
- smart quarantine
- widespread intervention by state power or public administration
- boat rental cancellation due to cancellation of the captain contracted by the charter company or Boataround
Where am I covered?
Anywhere, the insurance policy is not geographically restricted.
When and how do I buy the cancellation insurance?
You can buy the insurance directly on our web when booking the boat or after the booking up to 3 business days after the reservation.
In case of last-minute booking, i.e. booking less than 15 days before the departure, you have to buy the trip cancellation insurance on the day this payment is made.
When does the insurance starts and ends?
Cancellation insurance starts with the payment and is valid until the boat pick-up.
The insurance ends by the expiration of the agreed insurance period.
Where do I find the complete information about the insurance?
Please visit Boataround.com where you can find complete product information (IPID) and insurance terms and conditions.
- 21 maj 2022Simple and EasySimple, and easyM.S.
- 20 maj 2022Great ServiceQuick and Efficient.Samuel
- 17 maj 2022Great CommunicationCommunication during the booking process was great, and its was great to speak t...Drew - Australia
- 14 maj 2022perfect!perfect! A great thank to Dejana!customer
- 13 maj 2022Great booking experienceGreat booking experience, I found the same boat slightly cheaper elsewhere and t...Kamen Staykov
- 11 maj 2022Great selection of boatsGreat selection of boats! Excellent communications. I had a problem but was solv...NicolaeRazvan Atimariti
- 9 maj 2022Perfekt!Very good service, always the top price and very good communication.Freizeitskipper.at
- 6 maj 2022One and only place to book boatsOne and only place to book boats! Great service, amazing boats and outstanding c...AR
- 5 maj 2022Excellent service with a human touchExcellent service with a human touch. Jana was a star! Having placed a deposit...Chris
- 1 maj 2022It has been very easy to deal with the…It has been very easy to deal with the people from Boataround, who have been att...Derrick Moore
- 30 apr 2022Greece 2022In view of the booking phase of our coming sailing boat charter trip I can say. ...K-H Rangenau
- 28 apr 2022Great job by the agentGreat job by the agent My second time booking through boataround No issues at a...customer
- 27 apr 2022Great service and follow-upGreat service and follow-up. Could do a little better when it comes to a tighter...Alex P
- 22 apr 2022Good customer care and nice peopleGood customer care and nice people our Boat was dubbel booked they came up wit...customer
- 21 apr 2022fast response for reservation and…fast response for reservation and immediate information about paymentcustomer
- 21 apr 2022Grategrate service easy to use the staff is responsive and a large variety off boatsER