Cum functioneazã
Cum functioneazã?
Răspunsuri rapide la cele mai frecvente intrebări
Ce este taxa de tranzit?
Taxa de tranzit reprezintă o mică sumă percepută de compania charter, care include curățenia finală, gazul folosit la gătit și, în funcție de destinație, poate include și lenjeria de pat.
De ce tip de permis de navigație am nevoie?
Te rugăm să verifici întotdeauna permisul necesar pentru iahtul pe care dorești să îl închiriezi. Această informație se regăsește în profilul online al ambarcațiunii. Dacă nu ești sigur, nu ezita să ne contactezi.
Ce se întâmplă dacă vreau să preiau iahtul mai devreme decât oferă compania charter?
Mulți proprietari de ambarcațiuni oferă varianta unui check-in mai devreme, contra unei taxe suplimentare. Această informație se regăsește în profilul online al ambarcațiunii. De obicei, opțiunile de check-in mai devreme au disponibilitate limitată, așa că te rugăm să de anunți din timp pentru a-ți rezerva locul.
Ce este garanția sau asigurarea depozitului?
Similar cu închirierea de mașini, atunci când închiriezi o ambarcațiune se va solicita să depui o garanție rambursabilă (în multe cazuri este posibil să se blocheze suma aferentă garanției de pe cardul de credit). Această garanție va fi rambursată dacă ambarcațiunea este returnată fără daune. Alternativ, multe companii charter oferă o asigurare de depozit, care reduce sau elimină valoarea depozitului rambursabil.
Cum plătesc pentru rezervare?
Boataround oferă plăți securizate prin utilizarea cardului de credit. De asemenea, poți plăti prin transfer bancar sau prin orice altă metodă de plată locală, disponibilă în țara ta. Dacă acestea nu ți se potrivesc, te rugăm să ne contactezi.
Am nevoie de un căpitan
Poți închiria o ambarcațiune pentru vacanța ta pe apă, alături de un căpitan profesionist la bord. De obicei, serviciile sale costă suplimentar, iar prețul este indicat în lista de taxe suplimentare din profilul online al fiecărei ambarcațiuni.
Animale de companie
Navigarea alături de animalele companie este posibilă pentru o taxă suplimentară. Această informație se regăsește în profilurile ambarcațiunilor. Te rugăm să ne anunți dacă intenționezi să îți iei animalul de companie la bord.
Asigurare de anulare
What is boat rental cancellation insurance?
Cancellation insurance covers cases in which you suddenly must cancel your trip or rental of the boat itself.
It covers accidental events related to travel and the occurrence of COVID-19.
The cancellation insurance enables you and your crew member to cancel the reservation due to serious medical reasons, COVID-19, personal preventive quarantine, or failing to meet the health conditions for travel from their homeland (airport check, boarding a means of transport, crossing a national border, etc.).
The insurance also covers other verifiable severe reasons.
Who is insured?
You and the people travelling with you that are included in the crew list.
What is insured?
- medical problems of travellers, incl. COVID-19
- personal preventive quarantine, failure to meet the health conditions for travel
- cancellation of the boat captain due to claimable reasons
What is not insured?
- deliberate action
- chronic illnesses
- alcohol, narcotic, or psychotropic substances abuse
- mental disorders or mental illnesses
- travels to war zones
- force majeure and other inadvertent events
- smart quarantine
- widespread intervention by state power or public administration
- boat rental cancellation due to cancellation of the captain contracted by the charter company or Boataround
Where am I covered?
Anywhere, the insurance policy is not geographically restricted.
When and how do I buy the cancellation insurance?
You can buy the insurance directly on our web when booking the boat or after the booking up to 3 business days after the reservation.
In case of last-minute booking, i.e. booking less than 15 days before the departure, you have to buy the trip cancellation insurance on the day this payment is made.
When does the insurance starts and ends?
Cancellation insurance starts with the payment and is valid until the boat pick-up.
The insurance ends by the expiration of the agreed insurance period.
Where do I find the complete information about the insurance?
Please visit Boataround.com where you can find complete product information (IPID) and insurance terms and conditions.
Asigurare garanție
Deposit Insurance for Chartered Yachts
A sail breaks, the screw touches the ground or your yacht gets a few scratches during your holiday trip. For such unforeseen events charter companies typically charge a nominal fee (deposit) which is payable in the event of damage occurring. If the charter company finds damage upon returning the yacht or boat, it will partly or fully retain the deposit. Protect yourself with our deposit insurance to avoid similar unpleasant surprises and have a carefree sailing holiday!
What is insured?
- Partial or total retention of the deposit agreed in the charter contract for damages occurring during the charter trip as a result of loss or culpable damage to the chartered yacht caused by the policyholder or his crew.
- In the event of loss of or damage to the engine or engine, gearbox, battery, alternator, and starter, the compensation will be paid if caused by ship collision, sink, fire, lightning, explosion, earthquake, seaquake, volcanic, eruption or other natural disasters, theft or robbery.
What is not insured?
- Risks against which the items are insured by the lessor and against which no deductible has been agreed in the contract.
- Deliberately caused damage.
- Damage caused by inadequate manning, defective equipment, or by the insured vehicle not being in a seaworthy or roadworthy condition.
- Damage due to construction, manufacturing, or material defects.
- Damage caused by machining, normal weather conditions, rust, oxidation, corrosion, cavitation, osmosis, aging, wear, rot, vermin, rats, mice, and the like.
Where am I covered?
This insurance product is applicable worldwide, but for cruise-related insurance policies only for the charter trip specified in the application and insurance policy.
When and how do I buy the cancellation insurance?
You can buy the insurance directly on our web when booking the boat or after the booking until the starting day of your trip.
When does the insurance starts and ends?
The insurance is valid throughout your trip, i.e. it begins with the start and ends at the end of your booked charter trip. Please note that the insurance coverage cannot begin until the premium has been paid in full.
Where do I find the full information about the insurance?
Please visit Boataround.com where you can find the complete product information (IPID) and insurance terms and conditions.