Al
Algis
Lithuania
September 2026
2 Terrible
A very unpleasant experience with this yacht rental company. After the rental, we were informed that the anchor electric motor (anchor winch) was allegedly malfunctioning, and a claim was made against our deposit because of this. We categorically disagree with this accusation. The anchor motor was working when we took over the yacht, and it was working when we returned the yacht. Therefore, we do not understand on what basis they are trying to attribute responsibility for the alleged malfunction to our crew. We feel deceived by this situation and are very disappointed in the rental company's attitude towards the client. What is particularly questionable is that they are talking about an equipment malfunction, although the yacht was handed over and returned with a working anchor motor. We cannot say that the same case has happened to other clients, but the situation that has arisen raises a reasonable question as to whether this is not a recurring practice when, after the rental, the client is attributed an alleged malfunction and attempts are made to deduct the deposit from him. I recommend that you carefully film the entire yacht and all equipment before renting, both when you take over and when you return the boat. In our case, this is the most important circumstance - the equipment worked both at the beginning and at the end. Our experience in this regard was very bad, so we would not rent from this lessor again.
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